Legal & Policies

Read our policies and legal documents

Content & AI Use Policy

Last updated: January 7, 2026

1. Overview

Enhancia uses advanced AI and machine learning algorithms to enhance, upscale, and improve digital images. This policy outlines what content is allowed, how your images are processed, and our commitment to ethical AI practices.

2. Allowed Content Types

Approved Image Categories

  • Photography: External façade images, interior property photographs, floor plans, land or lot information.

3. Prohibited Content

We Do Not Allow

  • Explicit Content: Pornography, nude or sexually explicit material
  • Violent Content: Graphic violence, gore, mutilation
  • Illegal Content: Criminal activity, drug manufacturing, weapons
  • Hate Content: Racist, discriminatory, dehumanizing material
  • Harassment: Bullying, doxxing, threatening content
  • Misinformation: Manipulated images for deception
  • Copyrighted Material: Content you don't own rights to
  • Deepfakes: Non-consensual face-swaps or synthetic identity fraud
  • Privacy Violations: Identifiable people without consent
  • Biometric Data: Facial recognition circumvention attempts
  • Personal Data: Social security numbers, financial documents

4. Copyright & Intellectual Property

Your Responsibility

  • You warrant you own all rights to uploaded images
  • You are responsible for obtaining necessary permissions
  • You guarantee images don't infringe third-party rights
  • You indemnify us from copyright claims
  • Violation may result in account suspension

Your Ownership

  • You retain full ownership of original images
  • You own enhanced / upscaled images we produce
  • You can use enhanced images commercially
  • You can distribute, sell, or license enhanced images
  • You can modify enhanced images further

Our Rights

  • We own all algorithmic improvements and enhancements
  • We can use de - identified data for research and improvement
  • We own the AI models and technology
  • We retain right to remove your content if in violation
  • We never sell or license your original images

5. Image Processing & Storage

How We Process Images

  • Images uploaded via secure, encrypted channels
  • Processed on isolated, secure servers
  • No images shared with external parties
  • Processing happens in -region for data residency
  • AI models run locally on our infrastructure

Data Retention

  • Images stored in your account only while account is active
  • Deleted upon account deletion
  • Temporary processing files deleted immediately after use
  • No data used for training without explicit consent

Backup & Recovery

  • Multiple redundant backups maintained
  • Geographic distribution for disaster recovery
  • Automatic recovery from corrupted images

6. AI Ethics & Transparency

Our Ethical Commitment

  • Responsible AI development with human oversight
  • Continuous monitoring for bias and fairness
  • Transparency about AI capabilities and limitations
  • Regular ethical audits by third parties
  • Commitment to preventing misuse

Model Transparency

  • Training Data: Models trained on licensed, public datasets
  • No Discrimination: Regular testing ensures fair treatment across demographics
  • Bias Mitigation: Continuous improvement to reduce algorithmic bias
  • Model Updates: Regular improvements shared transparently
  • Interpretability: Efforts to make AI decisions explainable

7. Data Training Policy

How We Use Data

  • No Personal Use: Your images are never used to identify you
  • No Training Without Consent: Images not used to train models without permission
  • Aggregated Data Only: Anonymous, aggregate data used for improvements
  • Quality Assurance: Images may be reviewed for quality/policy compliance
  • Research Only: Limited research use with full anonymization

8. AI Limitations & Disclaimers

What AI Cannot Do

  • Cannot guarantee specific output quality or appearance
  • Cannot perfect extremely low - quality or damaged images
  • Cannot identify objects or people in images
  • Cannot restore images with missing data
  • Cannot work with all image types equally well

No Responsibility For

  • Enhancement quality or results(varies by image)
  • Data loss due to user error
  • Image content authenticity or accuracy
  • Use of enhanced images in any context
  • Legal consequences of image use
  • Third - party actions or rights violations

9. Misuse Prevention

Detection & Enforcement

  • Automated scanning for prohibited content
  • Human review of flagged content
  • Pattern detection for abuse attempts
  • Cross - platform coordination against bad actors
  • Cooperation with law enforcement when required

Consequences

  • First violation: Warning and content removal
  • Repeated violations: Temporary account suspension
  • Severe violations: Permanent account termination
  • Criminal activity: Referral to law enforcement
  • No refunds for terminated accounts

10. Reporting Violations

If you encounter prohibited content or suspect violations:

  • Email: support@enhancia.ai
  • Include URL / ID and violation type
  • Include any supporting evidence
  • 24 - hour initial response guaranteed

11. Policy Updates

  • Policies updated as technology and ethics evolve
  • Changes posted with 30 days notice
  • Major changes require explicit consent
  • Continue using service = acceptance of updates
  • Archive of previous policies available