1. Information We Collect

Account Information

• Name and email address
• Account preferences and settings
• Billing and payment information (processed securely)
• Authentication credentials (password hashed and encrypted)

Image Data

• Images uploaded for enhancement processing
• Metadata associated with images (dimensions, file size)
• Enhancement history and results
• User-generated descriptions and tags

Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Usage analytics and behavior patterns
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide and improve the Enhancia service
• Process image enhancements and deliver results
• Manage user accounts and subscriptions
• Send service notifications and updates
• Comply with legal obligations
• Prevent fraud and ensure security
• Analyze usage patterns to improve performance
• Users may share a unique referral link; free credits are granted upon successful registration of a referred user

3. Image Upload & Storage Rules

Image Handling

• Images are processed on secure servers
• Uploaded images from users are not stored in our cloud servers
• Original and enhanced images are stored securely
• You retain full ownership of your images
• Images are encrypted during transmission and storage
• We do not share images with third parties without consent

Retention Policy

• Images are retained while your account is active
• Upon account deletion, images are removed immediately
• You can delete images manually at any time
• Backup copies may be retained for up to thirty (30) days for system recovery, integrity, and security purposes, after which they are securely deleted

4. Your Rights

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in standard format
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at support@enhancia.ai

5. Cookie Usage

Types of Cookies

• Essential Cookies: Required for authentication and security
• Performance Cookies: Track site performance and user experience
• Functional Cookies: Remember user preferences
• Marketing Cookies: Track campaigns and conversions (optional)

Cookie Management

• You can control cookie preferences in your browser settings
• Disabling cookies may affect functionality
• We respect "Do Not Track" signals
• Third-party cookies are limited to essential services only

6. Data Security

• SSL/TLS encryption for all data transmission
• Password hashing with industry-standard algorithms
• Regular security audits and penetration testing
• Access controls and role-based permissions
• Secure data deletion procedures
• Incident response protocols

7. Third-Party Services

We use the following third-party services (each with their own privacy policies):

• Stripe for payment processing
• MongoDB for data storage
• AWS for infrastructure and backups
• Google Analytics for usage insights

8. Contact Us

For privacy concerns or to exercise your rights, contact:
Email: support@enhancia.ai
Address: Enhancia Legal Department
Response Time: 7 days